Updated: 30th June 2020
Thank you for using ipushpull. By signing up to use our service, you agree to be bound by these terms together with our Privacy and Acceptable Use Policies which you will find on our website. If you sign up on behalf of a company, you are agreeing on the company’s behalf that it will be bound by these terms and our policies.
Updated: 11th February 2021
We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation, which applies across the European Economic Area, as well as similar law in the United Kingdom, and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
It would be helpful to start by explaining some key terms used in this document:
We, us, our |
Pushpull Technology Ltd |
Our data protection officer |
David Jones, Director |
Personal information |
Name, email address and phone number used to access our service |
We may collect and use the following personal information about you:
This personal information is required to provide the ipushpull service (including associated applications and platforms) to you or your employer. If you do not provide this information, we have no way to identify you and provide access to the service.
We collect most of this personal information directly from you via online registration through our website, trade events or industry programmes. However, we may also obtain the same personal information from your employer, for example from colleagues who have been authorised by your employer to provide it.
Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
What we use your personal information for |
Our reasons |
To provide ipushpull products and services |
For our legitimate interest in performance of the services in accordance with our contract with you or your employer |
To prevent and detect fraud |
For our legitimate interest in minimising fraud |
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies |
To comply with our legal and regulatory obligations |
Preventing unauthorised access and modifications to systems |
For our legitimate interests in preventing and detecting criminal activity To comply with our legal and regulatory obligations |
Updating customer records |
For our legitimate interest in performance of the services in accordance with our contract with you or your employer To comply with our legal and regulatory obligations For our legitimate interests in making sure that we can keep in touch with our customers about existing orders and new products |
Marketing our services and those of selected third parties to: —existing and former customers; |
For our legitimate interests in promoting our business to existing and former customers |
External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts |
For our legitimate interests in maintaining our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
We may use your personal information to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services.
We have a legitimate interest in processing your personal information for promotional purposes (see above ‘How and why we use your personal information’). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and never sell OR share it with other organisations outside the Pushpull Technology Ltd. group for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.
We routinely share personal information with:
We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your personal information with any other third party.
Information may be held at our offices and those of our group companies, service providers, representatives and agents as described above (see above: ‘Who we share your personal information with’).
Some of these third parties may be based outside the United Kingdom or the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: ‘Exporting your personal information’.
We will keep your personal information while you have an account with us or we are providing products or services to you. Thereafter, we will keep your personal information for as long as is necessary:
We will not retain your personal information for longer than necessary for the purposes set out in this policy.
To deliver services to you, it is sometimes necessary for us to transfer your personal information to places which do not have the same data protection laws as the United Kingdom or the European Economic Area (EEA). For example:
European and UK data protection law requires us to check whether the transfer is lawful despite the difference in data protection law. For example, a transfer to Argentina will almost always be lawful even though their data protection law is different.
Where this is not the case, we will ensure that we and the recipient of the data sign standard contractual clauses approved for the purpose and take any other steps that may be necessary, in order to ensure your personal information remains adequately protected.
If you would like further information please contact us (see ‘How to contact us’ below).
You have the following rights, which you can exercise free of charge:
Access |
The right to be provided with a copy of your personal information (the right of access) |
Rectification |
The right to require us to correct any mistakes in your personal information |
To be forgotten |
The right to require us to delete your personal information—in certain situations |
Restriction of processing |
The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data |
Data portability |
The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
To object |
The right to object: —at any time to your personal information being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests. |
Not to be subject to automated individual decision making |
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We have appropriate security measures to prevent personal information from being accidentally lost or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it (see above: ‘Who we share your personal information with’). Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
The security of your information is important to us. When you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can view our Security Overview Page or contact us at info@ipushpull.com.
We hope that we can resolve any query or concern you may raise about our use of your information. Please feel free to contact us or our data protection officer using the details at the bottom of the notice.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the United Kingdom or in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.
This Privacy Notice may change from time to time. If we make a change to this Privacy Notice that we believe materially reduces your rights, we will provide you with notice (for example, by email). And we may provide notice of changes in other circumstances as well. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Notice.
Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.
Our contact details are shown below:
Pushpull Technology Ltd
43-45 Dorset St
London W1U 7NA
United Kingdom
Updated: 30th June 2020
You agree not to misuse the ipushpull services. For example, you must not, and must not attempt to, use the services to do the following things.
Updated: 30th June 2020
ipushpull uses SSL/TLS to protect your data while it is in transit between your device and our servers.
The contents of your Pages are encrypted using 256-bit AES symmetric encryption while they are stored on our servers. We restrict access to the keys we use to encrypt and decrypt your data.
If you wish, you may configure ipushpull to encrypt the contents of your Pages before they are pushed to our servers and decrypt them after they have been pulled back to your (or your permissioned Users’) devices. This encryption/decryption is performed automatically by our client applications e.g. our desktop and mobile websites and our Microsoft Excel add-in. The passphrases you use for encryption are not passed to the ipushpull servers so we have no way of decrypting the data. Only you, and the people you choose to share your passphrases with, will be able to decrypt the data.
IMPORTANT: if you lose or forget your passphrases there is no way to recover your data.
Note that activating client-side encryption on a page will restrict some functionality (e.g. SMS access to your Pages) which does not currently support encryption.
We do not encrypt data that is vital to the operation of the ipushpull service e.g. the set of Users you have granted access to your Pages. We also collect statistics to allow you to monitor the usage of your Folder and for billing purposes.
Choose a strong password to protect your Folder and encourage your Users to do the same.
Monitor the activity on your Folder. Your FolderUsage Page is updated every day with details of which of your users have been accessing your Pages.